Privacy Policy

E & M Event Management Ltd ('we', 'us', 'our') is a company registered in England and Wales, with our principal place of business at Fairlie, Main Road, Minsterworth, Gloucestershire, GL2 8JH. We are the data controller for the personal information we collect about you. If you have any questions about this policy or how we use your data, please contact us at info@emeventmanagement.co.uk or call 01452 224490.

• —Identity and contact data: your full name, email address, phone number, and postal address.
• —Event and enquiry data: details about your event including type, date, location, budget, and any preferences or requirements you share with us.
• —Financial data: bank account and payment card details where necessary to process deposits and balances.
• —Communications data: records of correspondence between you and us via email, phone, or our website contact form.
• —Technical data: IP address, browser type, and usage data collected automatically when you visit our website, via cookies and similar technologies.
• —Marketing preferences: your preferences for receiving marketing communications from us.

• —Directly from you when you complete an enquiry form, contact us by email or phone, sign a contract, or communicate with us during the planning of your event.
• —Automatically via our website through cookies and analytics tools.
• —From third parties such as referral partners, venues, or suppliers in connection with your event.

• —To respond to your enquiry and provide our event management services under a contract with you.
• —To process payments and manage your account.
• —To communicate with you about your event, including updates, appointments, and logistics.
• —To comply with our legal obligations, including financial record-keeping.
• —To send you marketing communications about our services where you have given consent or where we have a legitimate interest to do so. You may opt out at any time.
• —To improve our website and services through anonymised analytics.

• —Contract: processing is necessary to perform our contract with you or to take steps at your request before entering a contract.
• —Legal obligation: processing is necessary to comply with a legal obligation we are subject to.
• —Legitimate interests: we process certain data to pursue our legitimate business interests, provided these are not overridden by your rights.
• —Consent: where we rely on your consent (e.g. for direct marketing), you may withdraw it at any time by contacting us.

We do not sell your personal data. We may share your information with carefully selected third parties who assist us in delivering our services, including venue operators, caterers, photographers, florists, and other suppliers engaged for your event. We may also share data with our payment processor, accountants, and IT service providers. All third parties are required to handle your data securely and in accordance with applicable law. We may also disclose your data where required by law or to protect our legal rights.

We retain your personal data for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting, or reporting obligations. For clients, this is typically 7 years following the conclusion of our services in line with UK tax and financial record requirements. Enquiry data from individuals who do not proceed to booking is retained for up to 12 months.

• —The right to access a copy of the personal data we hold about you.
• —The right to have inaccurate data corrected.
• —The right to request erasure of your data where there is no compelling reason for us to continue processing it.
• —The right to restrict or object to our processing of your data.
• —The right to data portability — to receive your data in a structured, machine-readable format.
• —The right to withdraw consent at any time where processing is based on consent.
• —To exercise any of these rights, please contact us at info@emeventmanagement.co.uk. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at www.ico.org.uk.

Our website uses essential cookies and browser storage to make the site work, remember your cookie choice and protect forms. With your permission, analytics measurement helps us understand visits and improve the site, while the separate advertising measurement choice helps us understand campaign performance. You can allow either, both or neither, and change your choices at any time using Cookie Settings in the main site footer.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically. This policy was last updated in May 2025.